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Guide to Telephone Headsets

Telephone Headset : What is it?

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Telephone headsets are telephone accessories that can take the place of telephone handsets.  Like regular headsets, they are worn over or around the head with a microphone extended near the mouth. They have a wire that is plugged into the telephone jack or telephone line through an amplifier unit or a headset adapter.

Telephone headsets allow hands-free operation and comfortable telephone communication for extended periods. They are commonly used in telemarketing companies and call centers where talking on the telephone is the main activity. 

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Types Of Telephone Headsets

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Kinds of Telephone Headsets include the following:

Headband

  • Headband telephone headsets are worn over the head and ears.
  • They have adjustable headbands for fitting different head sizes.
  • They are ideal for dependent and intensive telephone users.

Ear band

  • Ear band telephone headsets go over one ear.
  • They only have one ear piece.
  • They are ideal for low to medium telephone users who need to work with their hands while on the phone and want to take them off after using them.
  • They can also be used with cell phones while driving.

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Choosing Telephone Headsets (Buying Tips)

Controls:  Choose a telephone headset with easily accessible controls for altering the headset tone and volume, and  controlling the microphone sensitivity.

Mute button:
Look for a telephone headset with a mute button option that you can turn on while the person on the other end of the line is talking to tone down environmental noise.
 
Adapter:  Choose a telephone headset with a general purpose headset adapter that allows you to use it in different types of telephones.

Padding:
  Look for a telephone headset with thick foam padding on the ear pieces for better comfort.

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What Is It?
Types Of Telephone Headsets
Choosing Telephone Headsets (Buying Tips)
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